My password doesn't work

  • Check the spellings. Passwords are case-sensitive.
  • Type in your password instead of copying and pasting
  • If you do decide to copy the password make sure to paste it as “plain text”
  • Try the Forgot Password tool to generate a new password

If none of the above work, please click on "support chat" to contact us and we will look into other options.

Have more questions? Submit a request


Please sign in to leave a comment.