Can't upload a document

You may be asked to upload your photograph or a copy of a document during your registration. 

Photo: has to be an image file (JPG, GIF, PNG, etc.). This will be your main User Profile Photo once you login. 

Documents: this upload will accept most files (including Word and PDF). File size limit is 4MB.

  • Make sure you upload ALL required documents (don't leave any fields blank)
  • Some documents may have an expiry date field beside it which is also mandatory. 
  • You can not upload an expired document!

This is an example of uploading an expired document- the field is highlighted in red and "Continue Registration" button is not activated. 


Below is an example of correct document upload: 


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